Pricing
Pricing Tiers Overview
free
Always free for startups and founders.
$0
essentials
Platform only. Ideal for growing teams or experts.
$29/cluster/mo
agentic
AI-powered automation and integrations.
$99/cluster/mo
premium
All platform features, plus expert support.
Contact for Quote
https://pulse.support/pricing#contact
enterprise
Enterprise Support 24/7 with SLA, and proactive monitoring by experts.
Contact for Quote
https://pulse.support/pricing#contact
* Subscription is charged annually
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free
Always free for startups and founders.
$0
|
essentials
Platform only. Ideal for growing teams or experts.
$29/cluster/mo
|
agentic
AI-powered automation and integrations.
$99/cluster/mo
|
premium
All platform features, plus expert support.
|
enterprise
Enterprise Support 24/7 with SLA, and proactive monitoring by experts.
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|---|---|---|---|---|---|
Cluster Operations & Optimizations |
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Health Reports
Automated cluster health check ups and reports
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Once | Quarterly | Monthly | Daily | Daily |
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Actionable Recommendations
Automated cluster optimization suggestions, building on over a decade of consulting experience
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Reveal up to 5 | ✔ | ✔ | ✔ | ✔ |
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Single Pane of Glass
Unified view to manage, monitor, and compare all clusters in one place.
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✔ | ✔ | ✔ | ✔ | ✔ |
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Create Tasks from Recommendations
Create tickets from Recommendations in your ticket management system (GitHub, Jira, etc)
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✕ | ✕ | ✕ | ✔ | ✔ |
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Automated Root-Cause Analysis
When Alerts are triggered, Pulse will provide actions to take to resolve the incident
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1 credit | 5 credits | ✔ | ✔ | ✔ |
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Cost Optimizer
Cluster cost optimization suggestions (currently only available for cloud deployments)
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✕ | ✕ | ✕ | Quarterly | ✔ |
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Query Analytics
Deep insights into search query performance
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✕ | Sampling | Sampling | ✔ | ✔ |
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MCP Server
Let your AI automations and development tools interact with Pulse's insights
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✕ | ✕ | 10 calls / month | ✔ | ✔ |
Support |
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Unlimited Consulting
Get all the support you need for your backend and platform engineers
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✕ | ✕ | Via Paula, our AI support agent | ✔ | ✔ |
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Shared Slack Channel
Direct communication with our support team
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✕ | ✕ | ✕ | ✕ | ✔ |
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SLA
Service Level Agreement with guaranteed response times **: Tailored to your needs, up to 15 minutes guaranteed response time |
✕ | ✕ | ✕ | ✕ | Custom** |
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Kubernetes Operator Enterprise Support
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✕ | ✕ | ✕ | ✕ | ✔ |
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Proactive Maintenance
Regular health checks and maintenance scheduling
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✕ | ✕ | ✕ | Quarterly | ✔ |
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Discount for Professional Services
Reduced rates for when you need Build-type services, that go beyond the scope of Maintain
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- | - | - | 10% | 20% |
Limits |
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Users
Number of team members who can access Pulse
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1 | 3 | 10 | Unlimited | Unlimited |
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Nodes / Servers
Maximum number of nodes or servers per cluster
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3 | 10 | 50 | Unlimited | Unlimited |
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Shards
Elasticsearch / OpenSearch shards
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100 | 500 | 1,000 | Unlimited | Unlimited |
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Clusters
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1 | No cluster limit in plan | |||
Monitoring |
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Dashboards
Pre-built monitoring dashboards
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✔ | ✔ | ✔ | ✔ | ✔ |
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Shard Heatmaps
Visual representation of shard distribution
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✔ | ✔ | ✔ | ✔ | ✔ |
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Intelligent Alerts
Smart alerting that go beyond just threshold alerts
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✔ | ✔ | ✔ | ✔ | ✔ |
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Anomaly detection
AI-powered detection of unusual cluster behavior
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✕ | ✕ | ✕ | ✔ | ✔ |
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Alerting Destinations
Where alerts can be sent (email, Slack, PagerDuty, etc.)
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✕ | 1 | Unlimited | Unlimited | Unlimited |
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Data Retention
How long we keep your monitoring data
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1 day | 7 days | 14 days | 90 days | Custom |
Power Tools |
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Index Mappings Reviewer
Transform your index and search performance with
intelligent
mapping analysis
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✔ | ✔ | ✔ | ✔ | ✔ |
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Query Optimizer
Analyze slow queries and receive optimization
recommendations
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✔ | ✔ | ✔ | ✔ | ✔ |
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Query Profile Visualizer
See inside your slow queries with crystal-clear visualization
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✔ | ✔ | ✔ | ✔ | ✔ |
Security |
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Role-Based Access Control
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✕ | ✕ | ✕ | ✔ | ✔ |
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Single Sign-On (SSO): SAML
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✔ | ✔ | ✔ | ✔ | ✔ |
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Single Sign-On (SSO): Active Directory / LDAP
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✔ | ✔ | ✔ | ✔ | ✔ |
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Agent IP Filtering
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✕ | ✕ | ✕ | ✔ | ✔ |
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Run On-Premise / Self-Hosted
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✕ | ✕ | ✕ | ✕ | ✔ |
Create a free account at https://pulse.support/get-started
Frequently Asked Questions
Need a Custom Plan?
From bring your own cloud to custom SLA agreements, contact us for more details
Thank you!
A team member will contact you as soon as possible.
Typically this takes less than 3 hours.