Stop Wasting Money On Subpar Elastic Support.

Our AI-powered platform guarantees you more effective Elastic Cloud and Elasticsearch support for a lower price than your current Elastic Support subscription

✅ Guaranteed savings on infra + support costs compared to your current Elastic support plan.

✅ Proactive support capabilities backed by 15+ years of experience to stop incidents before they start.

✅ 30 days of full support, 100% free. No catch or strings attached.

👉 Try it yourself, Risk-Free

World-Class Support. Trusted by the Best.

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Expert Support for Elasticsearch Running Anywhere

Elastic Cloud, Self-Managed, On-Premises, or Any Cloud Provider

Proactive Monitoring & Support: Our experts and advanced tooling continuously monitor your clusters to prevents issues before they impact your business.
Cost-Effective Alternative: Get more value than traditional Elastic Support subscriptions with our combination of AI-powered insights and human expertise.
Universal Compatibility: Whether you're on Elastic Cloud, AWS, Azure, GCP, or on-premises, our support covers all your Elasticsearch deployments.

Talking with world class experts from Pulse team

Stop overpaying for reactive support. Traditional Elastic Support subscriptions often mean waiting for problems to occur before getting help. Pulse flips this model on its head.

Our approach combines cutting-edge monitoring technology with world-class Elasticsearch expertise to provide proactive cluster maintenance that's more cost-effective than your current support subscription.

Whether you're running Elasticsearch on Elastic Cloud, self-managed on any cloud provider, or on-premises, our experts and tooling work together to keep your clusters healthy, optimized, and performing at their best.

The result? Fewer incidents, better performance, lower costs, and the peace of mind that comes from knowing your Elasticsearch clusters are in expert hands.

Eyes on the Ball

We Get Paid to Provide Effective Support. Nothing Else.

Prevent Issues Before They Cost You: Traditional support waits for problems. We identify and fix potential issues before they impact your business or budget.
Continuous Optimization: We continuously monitor and optimize your clusters for performance and cost efficiency, not just when things break.
Daily Health Assessments: Our Pulse platform provides daily health assessments to help you identify and fix issues, and our experts are always available to help you with any questions or concerns.

AI-Powered Monitoring

Advanced Tooling + Human Expertise = Superior Results

Intelligent Issue Detection: We build a world-class agent that continuously analyzes your cluster and usage patterns to identify potential problems. When any issue is found, root-cause analysis is performed to help you fix the issue quickly.
Expert Human Oversight: AI identifies issues, but our Elasticsearch experts validate and resolve them with deep domain knowledge when needed.
Cost Optimization Insights: Get actionable recommendations to reduce cluster costs while maintaining or improving performance.

Universal Elasticsearch Support

No Matter Where Your Elasticsearch Runs

Elastic Cloud Support: Get expert guidance for your Elastic Cloud deployments, including optimization and cost management strategies.
Self-Managed Anywhere: Whether on AWS, Azure, GCP, or on-premises, our support covers all your self-managed Elasticsearch clusters.
Version Agnostic: Support for all Elasticsearch versions, ensuring you get expert guidance regardless of your current deployment.

What Our Customers Say

Since integrating Pulse by BigData Boutique, our Elasticsearch clusters at Tethr have become much more manageable. Pulse provides us with a comprehensive view of Elasticsearch health, and the interface is easy to use. Pulse's automated insights, alerts, and responsive support team have significantly improved our operational effectiveness.

Chad Howell

Director, Cloud Operations
& Information Security
Using Pulse has been a game-changer for optimizing AWS OpenSearch Service at BigPanda. It assisted us with capacity planning and index tuning when migrating from Elasticsearch and for continuous fine-tuning of existing OpenSearch and Elasticsearch clusters. Pulse helped us eliminate redundant queries, optimize indexing, and adjust resources, resulting in significant cost savings and improved cluster design without compromising performance.

Joe Tavin

Platform DevOps Engineer
BigPanda
Thanks to Pulse, our search clusters are more stable than ever, allowing us to iterate on several new features confidently. Pulse was instrumental in monitoring and optimizing our search performance, ensuring smooth operations and significantly reducing costs.

Udbhav Prasad

Software Engineer
Stairwell
Pulse is an excellent Elasticsearch observability platform. It sits in our cloud infrastructure, so it's not something our engineers need to maintain. It provides the insights which help resolve any issues.

Doron Gill

VP Engineering
VP R&D