Pulse is Now SOC 2 Type II Compliant
We’re proud to announce that Pulse is now SOC 2 Type II compliant.
This milestone underscores our deep commitment to protecting customer data and delivering secure, reliable support for Elasticsearch and OpenSearch users worldwide. For enterprises, it means added assurance that Pulse not only helps optimize cluster performance and reduce costs, but does so with security built into every step—whether you’re using Pulse as a SaaS service or as an on-premise solution.
Why SOC 2 Matters for Pulse Customers
At Pulse, we partner with teams to support, troubleshoot, and improve search clusters at scale. That often means working with mission-critical systems where trust and compliance are non-negotiable. SOC 2 Type II compliance validates that our security practices and operational processes meet rigorous industry standards, giving enterprises the confidence to rely on Pulse for the best possible cluster maintenance experience: reducing toil, removing pain, and providing proactive 24/7 support.
Pulse - Built Secure From the Start
Security and reliability have been part of Pulse’s DNA since day one. The Pulse Agent was designed with these principles at its core:
- Data protection: It only collects metrics—never customer data.
- Performance-first: It’s lightweight and efficient, ensuring minimal impact on cluster operations.
- Resilience: High-availability features guarantee stability while reducing network traffic.
- Proactive defense: The agent and its container undergo continuous vulnerability scanning, with fixes applied as soon as they’re available.
SOC 2 Type II compliance formalizes these principles and provides independent validation that our approach to security is real, measurable, and dependable.
What This Means Going Forward
For our enterprise customers, SOC 2 is more than a checkbox — it’s a foundation for trust. It ensures that Pulse can be deployed in even the most sensitive environments, enabling organizations to run clusters with less effort, fewer risks, and greater confidence.
To request a copy of our SOC 2 Type II report, please email info@pulse.support.
To learn more about how Pulse helps enterprises run Elasticsearch and OpenSearch clusters with less toil and greater efficiency, visit https://pulse.support.
