Telegram

Telegram + Pulse Integration Benefits

• Alerts triggered by Pulse will be forwarded to a Telegram chat via a bot, providing fast, mobile-friendly notifications.

How it Works

Pulse events — triggered by metric thresholds, anomalies, misconfigurations, etc.—will be sent to a Telegram chat using a bot created via BotFather. The integration uses Telegram's Bot API to deliver alert messages.

Requirements

• You need access to view the specific cluster in Pulse. If you don’t have access, contact your Admin or Account Owner.
• You must provide a Telegram bot token and chat ID to configure this destination.
• Alerts and incidents must be enabled for the cluster in Pulse.

Set Up Telegram

Follow these steps to create a Telegram bot and retrieve the required credentials.

Get a Bot Token maybe

1. Open @BotFather in Telegram.
2. Click Start and type /newbot, then follow the prompts.
3. After choosing a name and username, you will receive a message like:
   
   ✅ This is your token.

Get a Chat ID

1. Search for your bot by name or username in Telegram.
2. Click Start to initiate a conversation.
3. Open the following URL in your browser (replace YOUR_TOKEN with your bot’s token):

https://api.telegram.org/botYOUR_TOKEN/getUpdates

4. In the response, locate the "chat" section:

{
  "ok": true,
  "result": [
    {
      "update_id": 295250291,
      "message": {
        ...
        "chat": {
          "id": 1775194925,
          "first_name": "...",
          "last_name": "...",
          "username": "...",
          "type": "private"
        },
        ...
      }
    }
  ]
}

✅ The id field inside the "chat" object is your chat_id.

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Create an Telegram Alert Destination​

1. Log in to Pulse and navigate to the monitored cluster.
2. Go to Preferences > Alerts Destinations.
3. If no Telegram destination exists, click + Telegram.
4. Ensure you have retrieved the bot token and chat ID as described in Set Up Telegram.
5. Provide the bot token and chat ID in the configuration form.
6. Set the desired alert severity to trigger Telegram notifications (recommended: critical only).
7. Click Save Changes.

Disable the Telegram Alert Channel​

Follow these steps to disable the Telegram alerting destination in the Pulse Console.

1. Log in to Pulse and navigate to the monitored cluster.
2. Go to Preferences > Alerts Destinations.
3. Disable the Telegram Alerting Destination by toggling the "enabled" toggle.
4. Click Save Changes.

Uninstall the Telegram Alert Channel​

Follow these steps to uninstall the Telegram alerting destination from the Pulse Console.

1. Log in to Pulse and navigate to the monitored cluster.
2. Go to Preferences > Alerts Destinations.
3. Remove the Telegram Alerting Destination by clicking the Remove icon.
4. Click Save Changes.

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For support please contact hello@pulse.support.